DistributionWatch Review: Red Hat Linux 6.2 - page 3
Introducing Red Hat Linux 6.2
All three editions of Red Hat Linux 6.2 feature kernel version 2.2.14, GNOME 1.0.55, XFree86 3.3.6, Netscape Communicator 4.7, and KDE 1.5. The documentation is in three volumes: a smallish (98 pages including a padded Preface and the index) Installation Guide and a 362-page Getting Started volume. Gone is the 482-page Reference Guide, replaced by a less-convient (and cheaper) CD-ROM. The documentation was barely adequate in Red Hat Linux 6.1, and it's now worse in Red Hat Linux 6.2. There's no reason why Red Hat Linux couldn't have done better, and presented more in-depth documentation.If you've purchased an official copy of Red Hat Linux, you're entitled to technical support. This is another area where Red Hat Linux is distinct from other Linux distributions. Getting any sort of support for the $29.95 piece of software is a plus--even if it is Web-based support--and offering 30 days of phone-based installation support for the Deluxe and Server editions puts Red Hat Software among the leaders in the Linux space--but somewhat short of the more liberal help offerings from Microsoft, Apple and most hardware vendors, whose phone-based support is measured in years, not days. (Again, this is a situation where Red Hat Linux must be judged on two different levels.) Additionally, Red Hat informs registered users about new RPMs and products via e-mail and a monthly newsletter.
Red Hat Linux comes in Alpha and SPARC editions, as well as French, German, Italian, and Japanese versions.