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Track Your Systems With NetIQ - page 2

Introduction

  • December 18, 2006
  • By Rob Reilly

The AppManager product suite from NetIQ, a division of Attachmate, has helped thousands of enterprise IT organizations over the last decade manage their servers and applications � monitoring performance and availability of business critical servers and applications while tracking and automating many of the system administration functions. Although, the program has it's roots in Microsoft Windows and Exchange, the company provides monitoring capabilities on Unix and Linux machines.

The AppManager suite tracks system operation across multiple platforms and can integrate with other products in the IT enterprise including the customer's existing trouble ticketing system. Incidents and performance data are logged to an SQL database attached to the NetIQ management server. Examination and evaluation of system performance is handled by a companion SQL based analysis engine and data warehouse. Results and reports are sent to Windows, Linux, or Web based control consoles.

If you are familiar with MS Solutions and Nagios, then you have a good idea of the value that NetIQ brings � but at an enterprise level and scale.

The suite runs on Windows, Unix, and Linux platforms. Applications supported include various messaging servers, web servers, database servers, and Unix/Linux transaction servers. Particular Linux flavors include Red Hat and SUSE 10. It is built on a scalable architecture that can handle thousands of servers, with companies successfully managing upwards of 10,000 servers. One banking customer manages about 30,000 machines, including desktops.

AppManager 7.0, which will be released in the first half of 2007, will provide a host of enterprise-relevant capabilities include increased scalability, automated deployment of monitoring, and streamlined installation support. NetIQ integrates with 64-bit Red Hat and SUSE. The company is at the fore-front of supporting customers adopting virtualization with VMWare.

You can track and report the following information about Linux servers with AppManager:

  • CPU usage and queue length.
  • The number of system processes with an effective user ID of root.
  • Runaway processes (by sampling CPU usage) with optional termination.
  • Total CPU used by all processes and which processes consume the most CPU resources.
  • Individual memory usage for each specified process and total memory usage for all specified processes.
  • Memory used by all processes and which processes consume the most memory.
  • Physical disk operation time and queue length.
  • Server availability (via sending a ping and evaluating the returning response time).

While many of these data can be retrieved using existing Unix/Linux commands, NetIQ bundles them up, provides intelligent correlation and automated actions. It can provides consolidated reports for thousands of machines.

Readers who want to dig deeper into configuration management and monitoring can take a look at a collection of white papers, sponsored by NetIQ. Interesting titles include:

How to Deliver Higher IT Service Levels to Your Customers
Understanding and Managing Cisco CallManager
Improving IT Service Levels with Unified Systems and Security Reporting
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