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101 Great Enterprise Open Source Apps - page 3

Accounting and Financial

  • July 14, 2009
  • By Cynthia Harvey

41. Daisy CMS

Java-based Daisy can be used for Web sites, intranets, product documentation, knowledge bases, and more. It includes both a document repository and a wiki. Operating System: OS Independent. Commercial Support Available? Yes, from OuterThought

42. MindTouch

Formerly known as Deki wiki, MindTouch offers intuitive wiki collaboration and is used by more than 16 million people around the world. The commercially available Standard and Enterprise editions add desktop productivity tools, database and CRM integration, and other enterprise functionality to the open-source core. Operating System: Windows, Linux. Commercial Support Available? Yes

43. TWiki

As a structured wiki, TWiki combines the benefits of a wiki with the benefits of a database. It can be used for project management, document management, as a knowledge base, or to collaborate on virtually any type of content for intranets or the Internet. Operating System: OS Independent. Commercial Support Available? Yes

44. FOSWiki

A split from the TWiki project, FOSWiki distinguishes itself with support of embedded macros to enhance content and allow end-users to create their own applications. The Web site includes considerable support for new users, as well as a number of extensions to the basic application. Operating System: OS Independent. Commercial Support Available? No, but the site includes a list of consultants

45. TYPO3

Downloaded more than 3 million times, the TYPO3 content management system combines a rich feature set with usability. Key features include multimedia support, detailed user permissions, and scalability. Operating System: Windows, Linux, Unix. Commercial Support Available? No, though the site does include a list of consultants

46. BIGACE

While BIGACE is used by many smaller organizations, it's multi-site, multi-language, and multi-user capabilities make it a possibility for larger enterprises looking for a Web CMS. Key features include a WYSIWIG editor, templates and stylesheets, and permission management. Operating System: Windows, Linux, Unix. Commercial Support Available? No

47. Bitweaver

Bitweaver's claim to fame is a modular design that lets you pick and choose which features you need. Those features include articles, wikis, image galleries, calendar, user management, and more. Operating System: OS Independent. Commercial Support Available? No

48. Devproof PortalDevproof includes modules for blogging, articles, downloads, and more that make it easy to set up your own portal. It's easy to use, but not as popular as some of the other content management systems. Operating System: OS Independent. Commercial Support Available? No

Customer Relationship Management (CRM)

49. hipergate CRM

Hipergate is a Java-based suite that includes both CRM and groupware collaboration capabilities. Key features include group calendar, discussion forum, FAQ manager, contact management, import from Microsoft Office and Outlook, eCommerce, e-mail and Web site templates, and more. Operating System: OS Independent. Commercial Support Available? Yes

50. SugarCRM

This award-winning app offers sales force automation, marketing automation, customer support, reporting, and collaboration. In addition to the open-source edition, it's available in three commercial editions priced according to the number of users. Operating System: Windows, Linux, OS X, Solaris. Commercial Support Available? Yes

51. openCRX

This CRM solution provides account management, price and product management, groupware, and issue tracking capabilities. You can access it through any browser, and it integrates with most ERP and database applications. Operating System: OS Independent. Commercial Support Available? Yes

52. XRMS Open Source CRM

XRMS's creators claim it is "the most advanced open source customer relationship management (CRM), Sales Force Automation (SFA) suite, and the most popular open source CRM written in PHP." It also offers some basic BI functionality, RSS feeds for new records, and computer telephony integration. Operating System: Windows, Linux, OS X. Commercial Support Available? No

53. vtiger CRM

Aimed at slightly smaller organizations, vtiger combines sales force automation, marketing automation, customer service, inventory management, calendaring, and activity management. Plug-ins provide interoperability with Outlook and Thunderbird. Operating System: Windows, Linux. Commercial Support Available? Yes

54. Orange Leap

Orange Leap claims to be the first full-featured CRM package aimed at non-profits (in this case, the C stands for "constituent" not "customer"). It's Web-based and includes profile personalization (to make it easy to tell donors from volunteers), correspondence and payment history, and built-in reporting and scheduling. Operating System: Windows. Commercial Support Available? Yes

55. Daffodil CRM

Daffodil CRM provides a complete picture of the entire customer lifecycle and includes tools for sales force automation, sales forecasting, efficient opportunity tracking, customer satisfaction, and performance management. The Daffodil site primarily promotes the commercially supported version, but you can download the free, open-source version from SourceForge. Operating System: OS Independent. Commercial Support Available? Yes

56. CitrusDB

Citrus is a customer care and billing solution aimed at subscription-based products such as Internet service, telecommunications, and consulting. It tracks customer information, service records, custom billing cycles, and support tickets. Operating System: OS Independent. Commercial Support Available? No

57. SellWinCRM

This CRM tool is designed primarily for your sales force rather than your customer service staff, and includes a phone client that is very helpful for mobile employees. Despite the "Win" in the name this is a multi-platform tool; in this case, "Win" refers to actual sales wins, not Windows. Operating System: OS Independent. Commercial Support Available? Yes

58. SourceTap

Like SellWin, SourceTap is also primarily a sales automation tool, though it does include some issue tracking capabilities. In addition to the open-source version, it's available in several commercial versions or as a hosted app. Operating System: Windows, Linux. Commercial Support Available? Yes

59. phplist

While it's not a full-featured CRM system like most of the apps in this category, phplist is a very good newsletter manager. Key features include double opt-in subscription management, list segmentation, click tracking, and bounce management. Operating System: Windows, Linux. Commercial Support Available? Yes, from Tincan

60. OpenEMM

Like phplist, OpenEMM offers only e-mail marketing, not full CRM capabilities. However, it does offer advanced reporting capabilities, as well as multi-language support, target group marketing, and an intuitive browser-based interface. Operating System: Windows, Linux. Commercial Support Available? Yes

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